FAQ

Your Questions Answered...

What is a Pre-Order?

Pre-Orders are NOT custom orders.  So you can select from any of the cookie groupings or themes that are available for that specific occasion. Sometimes there may be options for variations such as color or shapes. Pre-Orders will ship out approximately 4-5 days after successful purchase via USPS Priority Mail in time for the specified holiday or occasion. 

About The Occasional Cookie Baker...

Hi there... it's Lynn Brown.  I'm semi-retired after 35 years in the corporate banking world, now enjoying living life on the central coast, California.  My husband and especially our son, loves my sugar cookies. They have been a huge inspiration for me to dive in and keep baking!  After 3 years of experiencing what I believe everyone goes through in any endeavor, the ups, downs and turn arounds... cookie baking is no different.  You learn the tips, tricks, short cuts and rewarded with those compliments and vote of confidence.  I look forward to not only sharing my journey but also be a part of your next special occasion or event!

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If your question isn't answered by the following information, please reach out and contact me.

What is a Custom Order?

Custom Orders are designed around your preferred occasion or event. Each custom cookie order depends on many things so a set price and shipping will be determined after consultation.

What ingredients do you use in your cookies? 

My home baked cookies are a rolled out sugar cookie. Flour, butter, cream cheese (yes, it’s a secret ingredient that [imho] makes the cookie richer tasting) sugar, egg yolk and vanilla.  Royal icing is just meringue powder and confectioners sugar (the key to satisfying that sweet tooth!)

What is the minimum order? 

On the Pre-Order cookies, minimum is 1 dozen (12 cookies); and on Custom Orders minimum is 20 cookies. 

What is the minimum time to order? 

It is recommended that you order 3 weeks in advance of the occasion or holiday. Pre-Buy orders will have a posted cutoff date which is already enough time to order and ship to you so you will receive your delicious cookies a few days before the occasion or holiday.

 

How long will the cookies last? 

Every Occasional Cookies will be heat sealed in cellophane bags, they can stay fresh for up to 2-3 weeks.  However, when you receive your cookies it is best to store them in an airtight container which could add another week before the cookie may not taste as fresh.

What are your cookie prices? 

Good question!  Most people feel that even $2.00 a cookie is too much.  When you factor in all the hours of baking, prepping, designing, detailing, packaging and shipping along with taking photos and updating websites – it’s a lot more than what people realize. 

There is, what I like to call my 3 Cookie Levels:  Click To View Pricing

How do you request a custom cookie order?  CLICK HERE

Custom orders should plan a month or two ahead of your occasion or event.